PAYMENT METHODS
You can pay for your order using any of the secure payment methods listed below:
- Debit or Credit Cards: Visa, MasterCard, American Express and UnionPay.
- Express Checkout: Apple Pay, Google Pay and Shop Pay for a quick and secure purchase.
- PayPal: Use your PayPal account with ease.
- Bank Transfer: If you select this method, we will provide our bank details upon completion of the purchase process.
Guaranteed Security: All purchases made on florentino.com are completely secure. We take your security very seriously; therefore, all your data is protected with us. The Company does not intervene in the payment process or store sensitive data such as card numbers or security codes. Payment services are provided by third-party financial institutions that comply with all current legal and security standards.
VAT INVOICE
If you require a VAT invoice for your order, please indicate this in the special instructions during the checkout process.
Once your order has been placed, please email tienda.online@florentino.com with your order number and your full billing details (full name or company name, VAT number/tax identification number and registered billing address).
PRICES AND TAXES
Products will be charged at the price indicated on the website at the time of purchase, except in cases of obvious error or omission.
- VAT: Displayed prices include the current VAT applicable in Spain.
- Shipping Costs: Delivery charges corresponding to your shipping zone will be added to the total amount before you confirm the payment.
- Pricing Errors: If a pricing error is detected, we will contact you to inform you and offer alternatives, which may include order cancellation and a full refund.
- Exemptions: If you are exempt from tax or subject to a reduced VAT rate, you must claim a refund of the corresponding amount by contacting our customer service department.
